Responsible Gaming

Introduction

At Fortuix, we believe that online pokies should be enjoyed as entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. The house always has a mathematical advantage, and outcomes are determined by chance. Please gamble responsibly and only with money you can afford to lose.

Age Verification

Online gambling in Australia is strictly reserved for individuals aged 18 years and older. If you are under 18, you must not access or use our services. We take age verification seriously and reserve the right to request proof of age at any time.

Warning Signs of Problem Gambling

If you recognise any of the following signs in your own behaviour, you may be developing a gambling problem:

• Spending more time or money on gambling than intended
• Chasing losses by gambling more to win back money you've lost
• Lying to family, friends, or others about your gambling activities
• Neglecting work, school, family, or other important responsibilities
• Borrowing money to gamble or pay gambling debts
• Feeling anxious, irritable, or restless when trying to cut back
• Using gambling to escape problems or relieve stress
• Failed attempts to control, cut back, or stop gambling
• Gambling with increasing amounts to achieve the same excitement
• Jeopardising relationships, jobs, or educational opportunities

If any of these apply to you, please seek help immediately.

Self-Help Tools

Most reputable online operators, including those available to Australian players, offer the following responsible gambling tools:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
• Loss Limits: Cap the amount you're willing to lose during a session or period
• Session Time Limits: Set automatic reminders or session cutoffs to control play duration
• Reality Checks: Receive periodic notifications during play to remind you of time and money spent
• Self-Exclusion: Temporarily or permanently exclude yourself from your account
• Account Cooling-Off: Take a mandatory break from gambling for a set period

Use these tools proactively to maintain control over your gambling habits.

Support Organisations

If you need help, support is available. The following organisations provide free, confidential assistance:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free, confidential, 24/7)
  Counselling, self-assessment tools, and information about problem gambling
• Lifeline Australia
  Phone: 13 11 14 (24/7)
  Crisis support and referrals

United Kingdom

• GamCare
  Website: www.gamcare.org.uk
  Free counselling and support for problem gambling
• GamStop
  Website: www.gamstop.co.uk
  National self-exclusion scheme for UK-based operators

Canada

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  Resources, research, and support for problem gambling

United States

• National Council on Problem Gambling
  Website: www.ncpgambling.org
  Phone: 1-800-GAMBLER (1-800-426-2537) (24/7)
  Information, referrals, and support services

Call to Action

If you believe you have a gambling problem, please reach out for help today. Problem gambling is treatable, and support is available. Contact one of the organisations listed above or speak to a healthcare professional. There is no shame in seeking help—taking action is a sign of strength.

Remember: Gambling should only ever be entertainment. If it's causing you distress or harm, it's time to get support.